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CAMERON HASHEMI works in the restaurant industry as a Franchisee Associate in a fast casual chain called Sharky’s Woodfired Mexican Grill. In 2013, Cameron joined the business full time and began curiously searching for methods to improve the overall operation of the business. One of his biggest projects was adjusting page layouts of the Micros POS system software in order to create a more efficient communication from the cashier to the guest. This prevented longer time spent at the register to close a check and rather gave more time to create a positive guest experience between the cashier and guest.
In 2014, Cameron was chosen to consult for 2 Sharky’s locations outside of the LA region. He implemented new training procedures for the front of the house operations which later increased store sales. While he consulted, he also trained 2 shift managers on opening procedures, handling large catering orders, and the newly adapted Micros POS version software.
Guests admire Cameron for his endless enthusiasm, radiant smile, and vast memory of guest orders from his family’s 4 different stores! His approach to hospitality begins with treating his employees properly. Because when his employees feel good about themselves, they develop better interactions with the guests and perform more efficiently.
On the side, Cameron serves as President of Toastmasters International for the Calabasas Chapter, a public speaking group, in California. His passion for public speaking and desire for effective communication has pushed Cameron to help out the restaurants and other hospitality businesses that lack the tools and mental strength needed when approached with a guest complaint. He understands that there is plenty of good advice on customer service yet businesses still fail to elevate the guest experience all because its employees take guest complaints personally. By emphasizing the use of logical reasoning and less on emotions (which generally causes negative consequences), Cameron will be able to shine a new light on how business should handle customer complaints.
Testimonial
Cameron was assigned to train our staff. He did an excellent job of leading the team and focusing on the key points that our team needed. He trained a team of about 14 people from basic tasks up to management tasks for the front of the house and back of the house. Cameron's desire to help the staff was amazing and he enjoyed training people and seeing them excel. He implemented policies and procedures to increase Sales and productivity.
JEFF M
Cameron, time after time, has demonstrated his abilities, talents and skills in working with groups and in playing an instrumental role to the success of the group as a whole. Cameron established his vital role in our group through his meticulous and precise observations on a variety of practical yet sophisticated topics which made up our Marketing Plan. The topics for research included but were not limited to a SWOT analysis, Price Analysis, Segmenting and Targeting markets for Chipotle. He was exceptional in the quality of his work, the timeliness and was instrumental in providing feedback as a member of our group.
ARMEN H
Cameron demonstrates excellent leadership skills when managing buffets for LASEC's events, he coordinates well with team members and is detail orientated when delegating. When delegating he excels with his public speaking ability and able to relate a message and resonate with peers.Not only does he delegate to others but is willing to put his part and work within the team to accomplish a goal. Cameron excels in customer service in the events he coordinates. He always ensures all guest are well taken care to provide the best experience possible.
CARLOS H
Cameron Hashemi is an important member of Calabasas Toastmasters. From the first day he became a member, he has been willing to get involved, and to serve. He courageously takes on the difficult, but vital, projects. His enthusiasm has been inspiring for our team. It is for these reasons we have selected him to be our President this year.
DON R. M
I’ve become acquainted with Cameron this past year through our mutual association with Calabasas Toastmasters Club. Cameron is passionate about self-improvement in all areas of life. He sets high goals for himself, personally and professionally. Cameron is a prolific reader and a confident, charismatic speaker. He was recently elected President of the Calabasas Toastmasters Club. Cameron’s enthusiasm and example inspire the Club members to strive for excellence as they develop their public speaking skills.
LORETTA W
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